POSITION: Service Desk Manager

LOCATION: Fort Bragg, NC

SCOPE: Serves as Service Desk Manager on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Service Desk Manager will be responsible for managing all Service Desk-related processes for the contract and ensure deliverable, and customer needs are met.
• This position will have Full authority to act for the daily operation of the service desk
• Oversee staff performance and customer support quality.
• Responsible for meeting defined performance requirements related to the Service desk.
• This contract supports the Army Client for between 0800 to 1700, Monday through Friday and this position will ensure delivery of services is available during this time.

QUALIFICATIONS:

• Bachelor’s degree in computer science, engineering, information systems management, or related technical field.
• At least four (4) years of specialized experience overseeing operations of large-scale DoD information systems

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Operations Manager

LOCATION: Fort Bragg, NC

SCOPE: Serves as Operations Manager on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Operations Manager will be responsible for managing all operations-related processes for the contract and ensure deliverable, and customer needs are met.
• This position will have Full authority to act for the daily operation of this contract.
• Coordinate with functional and technical Subject Matter Experts (SMEs).
• Responsible for meeting defined performance requirements.
• This contract supports the Army Client for between 0800 to 1700, Monday through Friday and this position will ensure delivery of services is available during this time.

QUALIFICATIONS:

• Bachelor’s degree in computer science, engineering, information systems management, or related technical field.
• At least Five (5) years of specialized experience overseeing operations of large-scale DoD information systems
• Be familiar with personnel mobilization planning, analysis, policy, procedural guidance, and training
• Have specific experience with USAR personnel systems and programs

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Project Manager

LOCATION: Fort Bragg, NC

SCOPE: Serves as a Project Manager on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Project Manager will be responsible for management of the contract and ensure deliverables, and customer needs are met.
• This position will have Full authority to act for the Contractor on all contract matters relating to daily operation of this contract.
• Serve as customer liaison and project manager between the Government and Contractor.
• Coordinate with functional and technical Subject Matter Experts (SMEs).
• Be familiar with military Human Resources Information Systems.
• This contract supports the Army Client for between 0800 to 1700, Monday through Friday and this position will ensure delivery of services is available during this time.
• Experience in providing technical support to the Government with on-site human resources in the broad areas of network administration, system administration, client administration, web maintenance, software maintenance, analysis, system engineering, diagnostics, resolution, correction of outages, planning, designing of network topologies, implementation, training, and COO and Disaster recovery.
• Experience in overseeing a team in managing documentation for record-keeping purposes to include Continuity books detailing troubleshooting steps and procedures.

QUALIFICATIONS:

• Demonstrate successful completion of a bachelor’s degree in computer science, Information Systems or related field of study.
• Five years’ experience in working and collaborating with customers relying on computers and IT support for Department of the Army (DA) civilians, contractors, and permanent party military personnel.
• Five (5) years related experience for the Project Manager or must demonstrate a minimum of five (5) years’ experience within the past 10, working as a Project Manager.
• Be familiar with personnel mobilization planning, analysis, policy, procedural guidance, and training
• Have specific experience with USAR personnel systems and programs

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Cyber Security Manager

LOCATION: Fort Bragg, NC

SCOPE: Serves as Cyber Security Manager on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Cyber Security Manager will be responsible for coordinating and managing all matters related to information assurance and cybersecurity.
• Coordinate with functional and technical Subject Matter Experts (SMEs).
• Responsible for maintaining Authority to Operate (ATO) in accordance with current DoD guidelines, RMF, and NIST-based control baselines.
• This contract supports the Army Client for between 0800 to 1700, Monday through Friday and this position will ensure delivery of services is available during this time.

QUALIFICATIONS:

• Bachelor’s degree in computer science, engineering, information systems management, or related technical field
• Current CISSP certification (or Government-accepted equivalent)
• At least four (4) years of specialized experience overseeing operations of large-scale DoD information systems

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION:     Project Manager

LOCATION:    Aberdeen Proving Ground, MD

SCOPE: Serves as a Technical Project Manager/Team Lead providing leadership and supervisory oversight of team of IT professionals for the Army Test and Evaluation Command (ATEC) Headquarters. This is an onsite position with potential for hybrid telework.

RESPONSIBILITIES:

• Oversee the implementation and maintenance of IT infrastructure, including hardware, software, and networking components resulting from the research, discovery and evaluation of organizational technical debt.
• Identify, evaluate and recommend solutions that offer long-term scalability with short-term gains.
• Collaborate with technical leaders, Subject Matter Experts and stakeholders to ensure that IT needs are met and that technological solutions align with business goals.
• Ensure recommendations/solutions are submitted through the Configuration Control process.
• Offer troubleshooting and problem-solving assistance to team members.
• Communicate effectively between the IT team and other departments to align technology solutions with business needs.
• As required, plan and execute disaster recovery to minimize downtime and data loss.
• Explore and implement technologies that enhance operational efficiency or offer competitive advantages.
• Oversee the implementation of project tasks and milestones.
• Generate status reports, plans and whitepapers for senior IT leaders and the contract Program Manager.

QUALIFICATIONS:

• 13 years combined. Relevant experience in IT disciplines (e.g. Systems/Network Engineering, Software Development and Cybersecurity) or equivalent combination of education and experience.
• 5 years of experience leading 20 or more employees.
• Security+ (or equivalent DOD 8570.1 IAT II certification) and (1) Computing Environment certification in relevant field.
• (1) certification in the project management field (e.g., CompTIA Project+ or PMI certification, etc.).

SECURITY CLEARANCE: Secret, with ability to obtain Top Secret, if required.

POSITION: Development Lead

LOCATION: Huntsville, AL

SCOPE: Serves as a Development Lead on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Lead and mentor a multidisciplinary development team, driving performance, collaboration, and innovation.
• Oversee task management and ensure adherence to project schedules, budgets, and objectives.
• Collaborate closely with program leadership to align application enhancements with program requirements.
• Write clean, efficient, and maintainable Java code for applications, frameworks, or systems, contributing as an active development team member.
• Code Reviews: Provide constructive feedback on Java code written by other team members to maintain high coding standards and ensure best practices.
• Debugging and Maintenance: Identify and resolve bugs, performance issues, and technical debt in existing Java codebases.
• Technical Proof of Concepts (POCs): Develop prototypes for new features, architectures, or technologies using Java to demonstrate feasibility.
• Standards Implementation: Establish and enforce strong Java development standards, including design patterns, modular architecture, and reusable libraries.
• Identify, evaluate, and pilot new technologies, ensuring successful integration into existing program frameworks.
• Define and implement strategies for technology refresh cycles, sustaining program relevance with emerging market and mission needs.
• Collaborate with technology providers and research teams to assess applicability to program needs.

QUALIFICATIONS:

• Bachelor’s and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience.
• Track record of leading development teams and managing complex technical projects.
• Proficiency in writing scripts for automation (e.g., Bash, PowerShell) and familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform).
• Practical experience with legacy Java, JSP, native JavaScript, HTML, CSS and MSSQL along with client-side JavaScript libraries (e.g., JQuery, AngularJS, Bootstrap).
• Strong knowledge of the software development lifecycle.
• Proven experience with secure coding practices, object-oriented design, and building, testing, and deploying applications.

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Cybersecurity Lead

LOCATION: Huntsville, AL

SCOPE: Serves as a Cybersecurity on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Develop and deliver cyber artifacts to support the RMF process for each modernization project. Provide the Government with all assessment artifacts necessary for technical and security review.
• Prior to production deployment, any recommended technology must receive formal approval from the Government and be authorized for incorporation into ATEC network boundaries.
• These include: network boundary diagram, hardware list, software list, completed Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)/Security Requirements Guides (SRGs), list of cyber artifacts, encryption methods, system enterprise and information security architecture diagram, and information flow diagram.
• Ensure network components (including wireless and fiber technologies) are securely integrated into the existing Army environment.
• Ensure proper encryption, implement access controls and document cybersecurity controls for compliance and audit purposes.
• Provide necessary artifacts to meet RMF requirements for the deployed systems under this TO.
• To accompany the capabilities deliverable, all artifacts which support obtaining an Army RMF Authorization to Operate (ATO) related to the network components must be provided to each site in accordance with the U.S. ARCYBER and U.S. Army NETCOM standards.
• These artifacts include: network boundary diagram, hardware list, software list, system enterprise and information security architecture diagram, information flow diagram, and created Plans of Actions and Milestones (POAMs) that capture rationale and mitigations for vulnerabilities or configurations that cannot be applied.
• Perform patch management and security update operations support to maintain operating environment compliance until turnover of site is complete. Verify that unpatched vulnerabilities are documented and approved by the Authorizing Official via a POAM.
• Responsible for patch and security update support, including:
• Authoring and maintaining SOPs, policies, and appropriate patch/security documentation, including policies detailing patch and security update processes and procedures.
• Providing oversight and periodic review of the patch management process.
• Deploying and managing all patch/security update operations.
• Performing patch and security update deployment testing.
• Providing patch and security update status reports.
• Complying with DoD rules and regulations governing patch and security update operations.
• Ensuring end-point security tools operate in compliance with all devices and monitor, alert, troubleshoot non-compliance incidents.
• Developing, updating, and maintaining existing and future baseline documentation of each system and application, including designs, build procedures, requirements documents, test procedures, problem reports, software code, and system knowledge base. Final documentation must be approved by the Government.
• Safeguard all Government data according to Cybersecurity Maturity Model Certification (CMMC) standards and all applicable regulations regarding this subject.
• Follow the processes and procedures required for achieving CMMC Level 3 certifications and utilize authorized CMMC Level 2 Self Assessments to assess existing DoD cybersecurity requirements.
• Assessment results shall be uploaded to CMMC Enterprise Mission Assurance Support Service (eMASS) within ten business days.
• Safeguard and encrypt all DoD emails in order to conduct regular correspondence and send products that are related to projects and Government day-to-day operations over acceptable DoD means of communication.

QUALIFICATIONS:

• Required Certifications (CAP, CompTIA Advanced Security Practitioner (CASP)
• GIAC Security Leadership (GSLC) (GLSC)
• Certified Information Systems Security Manager (CISSM), or Certified Information Systems Security Professional (CISSP)
• Possess an industry certification and demonstrated success executing deploying the technical solution in an environment similar in size and scope to the requirement.
• Minimum of five years’ experience (within the last seven years) in the field of DoD Information Systems Security and/or Cybersecurity.
• Minimum of five years’ experience (within the last seven years) creating RMF packages and entering the data into eMASS to obtain an ATO/Authority to Connect, including all the ancillary artifacts. Minimum of one year experience working U.S. Army RMF processes.

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Service Desk Lead

LOCATION: Huntsville, AL

SCOPE: Serves as a Service Desk Lead on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Service Desk Lead, ticket response, resolution, and escalation for apps/SP. Respond to inquiries from computer users and assist in resolving IT problems.
• Diagnose computer hardware and software issues.
• Respond to telephone calls and utilize the automated service desk to assist customers with computer/software problems.
• Diagnose the nature of the problem and walk the customer through the problem-solving steps.
• Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting.
• Be proficient in the software and hardware used by the government and able to provide guidance and resolve issues.
• Provide technical assistance support services, including receiving, logging, routing, resolving trouble calls, and follow-up reporting.
• Operate and provide technical assistance on computer equipment, including desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, mobile devices, and other specialized computer equipment.

QUALIFICATIONS:

• Required Certifications
• Security+ce Certification (Must obtain with 6 months of starting)
• Education, Background, and Years of Experience
• High School Diploma / GED. 2+ years’ experience

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION: Server Lead

LOCATION: Huntsville, AL

SCOPE: Acts as Server Lead on a major IT services contract for the U.S. Army

RESPONSIBILITIES:

• Ability to work with the following Windows Server (2012, 2016, 2019, 2022)
  • Windows Subsystem for Linux (WSL)
  • Winsight
  • Workspace ONE Access (Identity Manager)
  • WSUS (Windows Server Update Services)
• Provide hardware/software administration for server and network infrastructure. The contractor shall provide SA support to maintain highly secure and available systems (24/7 basis) by adhering to Army Information Management & Technology (IM&T) standards, regulations, and implementing industry practices.
• Implement and maintain all necessary services and protocols, including vProxy, DD Boost, NDMP, REST APIs, S3-compatible object storage, and integration with VMware vCenter and vSphere environments.
• Ability to work with Application-aware backup agents for platforms such as SQL Server must be included to ensure data consistency and rapid recovery.
• Conduct data analytics, data engineering, data mining, exploratory analysis, predictive analysis, and statistical analysis, and uses scientific techniques to correlate data into graphical, written, visual and verbal narrative products, enabling more informed analytic decisions.
• Proactively retrieve information from various sources, analyze it for better understanding about the data set, and builds AI tools that automate certain processes.
• Duties typically include creating various ML-based tools or processes, such as recommendation engines or automated lead scoring systems.
• Perform statistical analysis, apply data mining techniques, and builds high quality prediction systems.
• Assist in developing and maintaining a web site that is accessible by all the IC members and the various branches of the Army.
• Create and develop computer software configuration documentation, user manuals, and provide one-on-one consultation to the branch chiefs and senior analysts.
• Conduct coordination with internal and external information technology service providers to help maintain and improve the sites.

QUALIFICATIONS:

• Master’s degree in a relevant field and 12 years’ relevant experience; with a portion of the experience within the last 2 years, or
• Bachelor’s degree and 14 years of relevant experience, or
• Associate degree and 16 years of relevant, or
• High school diploma and 20 years of relevant experience.
• Security Plus certified
• Qualified at Information Assurance Technical Workforce Requirement Level II as defined in DoD 8570.01-M, Table C3.T1. Conduct coordination with internal and external information technology service providers to help maintain and improve the sites.

SECURITY CLEARANCE: Active DoD Secret Clearance

BENEFITS: We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short- and Long-Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.