Position Title: Software Asset Management Analyst
Security Clearance (Required): Secret (Deal Breaker)
Position Description:
- Provide direct support to the Army Materiel Command (AMC) CIO Mission Support Division in the management of software compliance, maintenance renewals, life cycle planning and costing for AMC.
- Facilitate AMC’s needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
- Perform market research and analysis to identify savings opportunities for renewals, software licensing, and services and support for AMC and subordinate command’s acquisition processes.
- Review existing contracts and proposed requirements documents to maximize value creation and minimize costs for software licensing, maintenance, and service offerings. The Analyst will communicate through email, individual interviews, group meetings, and presentations to end users, management, developers, and vendors to collect this information.
- Collect and maintain software information in a database format to assist the AMC customer with budgeting, software compliance & inventory, contracts, and costs.
- Assist in the development of reporting processes to address AMC IT management requirements for software management decision support.
- Respond to requests from AMC end users, managers, developers, and team members for specific IT Software Asset Management data information.
- Support the AMC customer in developing and implementing techniques, best practices, and procedures for licensing administration in a manner that best protects AMC.
- Monitor and support the enforcement of vendor guidelines, obligations, and service level agreements for AMC. The Analyst will track software product contracts from beginning to end, including procurement, development, service control, and consultants. The Analyst will compile and maintain inventories of software and systems assets for the purpose of tracking their corresponding licenses. The Analyst will develop and present software license recommendations to AMC that support business goals, in collaboration with senior management and stakeholders. The Analyst will monitor licenses for compliance with organizational needs and requirements, including follow-up checks for corrective action.
- Establish and maintain regular written and in-person communications with the customer’s executives, department heads, and end users regarding pertinent licensing activities and best practices. The Analyst will monitor and analyze trends in contractual agreements to make recommendations for the future, identify areas for possible savings, provide guidance and/or instruction to AMC IT Staff Members on the licensing compliance best practices, and establish and maintain communication with license owners allowing time to validate and support future licensing renewals.
- Must have strong familiarity and technical competence with license management software and knowledge of license terms and conditions for use for products such as and not limited to Microsoft Server/Database Products, Oracle products, and VMWARE products.
- Must have superior organizational, analytical, written and oral communication skills; possess the ability to prioritize and multi-task in a fast-paced environment; interact at all levels in the chain of command; work independently with minimal supervision; work in a team-based, highly collaborative environment; and work well under pressure and around tight deadlines.
- Must have working knowledge and experience with the MS Office applications suite (Word, Excel, PowerPoint, and Access). For example, the analyst must be able to create and use pivot tables in Excel; create and run data queries and reports in Access; create, edit, and format Word documents; and develop or modify PowerPoint presentations including text, graphics, and data tables.
Required Education and Experience:
Bachelor’s degree with 5 years of related experience, or
Associate’s degree with 7 years of related experience, or
No degree with 9 years of related experience




