Position Title: Computer Technician I

Security Clearance (Required): Secret

Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) or A+/Network+ (or equivalent DOD Directive 8570.1 IAT I).

Position Description:

The Computer Technician I supports the OTC mission by:

• Applying technical knowledge and training to solve routine and complex problems in the maintenance of digital computers, configuration and peripheral components
• Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
• Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
• Ensuring proper computer system setup/operation so that end users can accomplish business tasks
• Receiving, prioritizing, documenting, and actively resolving end user help requests
• Maintaining knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level
• Under direct supervision, assisting with network hardware, servers and software installation, troubleshooting and support
• Maintaining current knowledge of relevant technology as assigned
• Participating in special projects as required
• Assisting with Asset Management and Inventory of IT assets
• Assisting with security vulnerability remediation
• Proficiency with Anti-virus software / configuration

Typical actions include:

• Isolating equipment/system/software malfunctions
• Returning failed equipment to good working order and demonstrating the equipment to the user
• Working as a team member in the installation, configuration, repair, and maintenance of computer equipment, peripherals, and applications
• Performing repairs and conducting operational checks, and preventive maintenance service on computer systems, related systems, and office equipment
• Replacing defective parts and assemblies
• Ensuring timely responses to reports of unexpected malfunctions or failures
• Documenting all task responses, labor and material usage data as required
• Working with System Administrators to maintain network resources and working with Backup Software for network resource backup maintenance and storage of tapes
• Following established procedures to ensure achievement of quality, training, safety, and security standards

Required Education and Experience:

Computer Technician I Education and Experience Requirement
Acquired Degree		Experience Range
High School/GED	AND	≥ 3 years
Associates in directly related field		≥ 2 years
Bachelors in non-directly related field		≥ 2 years
Bachelors in directly related field		≥ 1 years
Masters in directly related field		≥ 0 years

Relevant education must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.

Relevant experience must include technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals, isolating equipment/system/software malfunctions and restoring failed equipment to good working order, conducting operational checks and replacing defective parts and assemblies.

Other Requirements

• Able to work under the supervision of senior technicians
• Full body mobility; be able to lift at least 50 pounds
• Have own transportation
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
• Strong documentation skills
• Proficiency with Microsoft Office (Outlook, Excel, Word and PowerPoint)

Proficiency with web browsers

Position Title: Administrative Specialist III

Position Description:

The Administrative Specialist III supports company operations by maintaining office systems and records. Responsibilities include:

• Oversees the preparation and generation of all contract related documents ensuring compliance with both contract and company policies.
• Serves as the Contract Site HR Representative with responsibility for the following areas: Employee Relations, salary administration, personnel actions.
• Conducts complex financial studies and reviews operating budget pertaining to Task/Event related activities. Prepares recommendations to Senior Managers and Government officials to counter overruns.
• Conducts complex financial studies and analysis pertaining to out year forecasts utilizing present and past cost information. Provides recommendations to Senior Managers and Government officials to assist in the operations of the contract.
• Monitors all contract funding and related issues ensuring appropriate actions are implemented to negate overruns.
• Oversees the preparation and submission of CDRL reports.
• Creates weekly and monthly manpower reports.
• Oversees the preparation of travel costs to include travel preparation.
• Oversees the preparation of overtime costs to include cost estimates.
• Serves as liaison between Contracting Officer’s Representative and Government budget officials and senior managers in the areas of HR, Contract Administration, Finance and Accounting, Security.
• Supervises all recruiting activity.
• Provides recommendation for recruitment, selection, retention, termination or reassignment of personnel to Senior Managers.
• Assist Facility Security Officer in the Implementation of Security Program.
• Review and approve timecards and expense reports for employees.
• Must be able to work independently but also directly with senior leadership.
• Must be organized and able to prioritize many tasks at once. Proficient in Excel, SharePoint, Word and PowerPoint.
• Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Maintains program staff by assisting in orienting new employees in company operations, and out-processing departing employees.
• Designs/Assists the Program Manager with developing marketing materials and marketing Caelum to ensure continued growth.
• Acts as liaison with Caelum Facility Security Officer (FSO) to ensure AKO creation and CAC approvals are processed and processing System Authorization Access Requests (SAARs) for Caelum employees.

Required Experience:

• Two (2) years’ experience and must be certified as able to type at a rate of at least 40 words per minute. Certificate of proficiency shall have been issued by a teacher of typing in a public or parochial high school, an accredited education institution, or an official of a state employment office.
• Secret security clearance.
• Excellent oral and written communication skills.
• Proficiency with Excel, Word and PowerPoint.

Qualifications

Shall have a Bachelor’s Degree in one (1) of the following disciplines: English, Journalism, Communications or other scientific discipline and six (6) years of experience with technical writing for DoD research, development, test and evaluation (RDT&E) Programs. (2) Shall have five (5) years of leadership experience.

Job Description

This is a union position. Will Serve as working leader to technical writers. Reviews completed projects from others. Requires extensive knowledge of regulations and policies affecting Government publications, publishing concepts, practices, and standards, and recent advances in publishing technology. Requires extensive familiarity with technical terminology, jargon, format, and multimedia formats. Develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Focuses on work methods and procedures, installation, operation, and maintenance of machinery and other equipment.

Responsibilities include:

• Serve as working leader for the Technical Writing team
• Receive and assign work to team members as required
• Assist team with the production of technical reports
• Perform quality reviews of team’s work
• Organize reference materials to include style guides, pamphlets, regulations, etc.
• Standardize processes for team activities
• Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Maintain records and files of work and revisions.
• Develop, review, and maintain report templates
• Observe production, developmental, and experimental activities to document operating procedures and details
• Develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment.
• Arrange for duplication and distribution of material when required
• Write speeches, articles, and public or employee relations releases.
• Edit, standardize, or make changes to material prepared by other writers
• When required, write material regarding work methods and procedures.
• When required, support test directors/engineers in the field.
• Perform Technical Writer I and II duties when required
• Other duties as assigned

POSITION:     Warehouse Specialist

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serve as a Warehouse Specialist on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Create new Standard Operating Procedures manuals for inventory control and physical security.
• Assess organization and section training needs.
• Manage work schedules for employees supporting the units using the warehouse.
• Responsible for the storage, maintenance, and accountability of repair parts and equipment assigned to the warehouse.
• Ensure equipment received from units is complete and that proper documentation is submitted for unserviceable or missing equipment.

QUALIFICATIONS:

• 2 years experience working in a warehouse or a combination of 2 years experience/education in Logistics or supply related discipline (e.g., inventory management, storage management, standardized property management control processes, etc.).
• Proficient in Microsoft Office Suite

SECURITY CLEARANCE:  DoD Secret Clearance

POSITION:     Information Assurance / Security Specialist

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serve as an Information Assurance / Security Specialist on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Assist in the evaluation of security solutions to ensure they meet security requirements for processing classified information.
• Propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies.
• Maintain operational security posture for an information system or program.
• Provide support to the Information System Security Manager (ISSM) for maintaining the appropriate operational IA posture for a system, program, or enclave.
• Provide support to ISSMs for implementing, and enforcing information systems security policies, standards, and methodologies.
• Develop and update the system security plan and other IA documentation.
• Assist with the management of security aspects of the information system and perform day-today security operations of the system.
• Develop and maintain documentation for C&A in accordance with DoD policies.

QUALIFICATIONS:

• Associate’s Degree and 5 years experience; or Bachelor’s Degree and 3 years experience; or Master’s Degree and 1 year experience; or combination of 7 years which may include education/specialized training/certifications and/or experience.
• DOD Computing Environment (e.g., ACAS, DISA HBSS Admin), Security+, and Security+ CE (or equivalent DOD Directive 8570.01 IAT II
• Relevant experience must be in information security and/or a closely related function, such as IT audit, IT compliance, enterprise risk management, etc.

SECURITY CLEARANCE:  DoD Secret Clearance

POSITION:     Project Manager

LOCATION:    Fort Hood, TX

SCOPE:  Serves as the onsite Project Manager providing leadership and managerial oversight of a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Operational Test Command (OTC), Fort Hood, TX.

RESPONSIBILITIES: Working leader providing daily supervision of IT technical staff at the OTC. Responsible for program tasking, scheduling, operational performance, and staff supervision.  Responsible for defining staffing requirements and evaluating and selecting candidates. Schedules and monitors work operations on a daily basis and actively assists or provides direction to project team as required. Establishes, executes and manages programmatic performance goals.

QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Computer Science, or related field.
• 9 years’ experience in a DoD IT related discipline
• 10 years’ experience leading 20 or more employees
• DoD Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) and at least 1 certification in the project management field.

SECURITY CLEARANCE:  DoD Top Secret Clearance

POSITION:     Voice/Data Communications Engineer

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serve as a Voice/Data Communications Engineer on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Serve as part of a team supporting 40+ VTC/SVTC systems. Responds to telephone calls, email and personnel requests for technical support.
• Setup, operation, troubleshoot issues & maintain video teleconferencing (VTC) equipment. Knowledge of audio and video equipment including microphones, connecting wires and cables, sound speakers and related electronic equipment for internal rehearsals & retirement ceremonies.
• Responds and follows-up on customer support problems & troubleshooting of VTC equipment issues.
• Provide administrative support to include coordination, scheduling and maintaining Microsoft calendars for VTC/SVTC’s.

QUALIFICATIONS:

• Associate’s Degree and 3 years experience; Bachelor’s Degree and 1 year experience; or 3 years experience and 2 years specialized training; or 5 years experience.
• Must possess DISA DVS Level II Certification or equivalent certification

SECURITY CLEARANCE:  DoD Secret Clearance

POSITION:     Database Specialist

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serves as a Database Specialist on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Perform database and software life cycle activities to ensure highest level of system performance and availability and compliance with business requirements.
• Perform recovery, performance analysis and tuning, index maintenance, and monitoring of data. Administer, maintain, develop, and implement policies and procedures for ensuring the security and integrity of the database.
• Evaluate and recommend available database management system (DBMS) products.
• Organize and format data for efficient query and storage processes.
• Perform engineering functions for multiple large databases including the data warehouse and development support.
• Partner with technical and business groups to ensure that database performance standards adhere to enterprise service level agreements.

QUALIFICATIONS:

• Associate’s Degree and 9 years experience; or Bachelor’s Degree and 7 years experience; or Master’s Degree and 5 years experience; or combination of 11 years which may include education/specialized training/certifications and/or experience
• Must possess current Security+ (or equivalent DOD Directive 8570.01 IAT II) and at least one current Computing Environment certification
• Management of Microsoft database technologies, including SQL and Access; installation and configuration of Windows Server technologies and other government- approved server operating systems (e.g., Unix, Red Hat Linux), Network Attached Storage
• Microsoft Knowledge (physical database architecture, design, database backup, recovery, and disaster recovery procedures, installation, configuration of MS SQL server on Windows Server technologies, performance tuning, query optimization, client/server connectivity, database consistency checks using DBCC utilities, capacity planning, and Microsoft SQL clusters, SQL DR, HA options as well as contingency planning, and log shipping, Always On Cluster), etc.

SECURITY CLEARANCE:  DoD Secret Clearance

POSITION:     Application Developer

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serves as an Application Developer on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Software development programming in C#, Microsoft .Net, .NET Framework, Visual Basic
• Work with a development team to complete software development life cycle activities, including requirements, design, implementation, and deployment.
• Work in accordance with approved life cycle methodologies and perform program coding and testing.
• Support the team in resolving technical issues through debugging, research, and investigation
• Provide software and systems installation, testing, and integration services and develop supporting documentation. Apply technical knowledge to support all phases of applications programming.

QUALIFICATIONS:

• Associate’s Degree and 3 years experience; or Bachelor’s Degree and 1 year experience; or combination of 5 years which may include education/specialized training/certifications and/or experience.
• Experience in developing and/or deploying Web applications
• Experience with multiple operating systems
• DOD Computing Environment.
• Possess industry certifications to meet DOD Directive 8570.01 certification requirements for IAT Level II, such as CompTIA Security +

SECURITY CLEARANCE:  DoD Secret Clearance

POSITION:     Program Manager

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serves as the onsite Program Manager providing leadership and managerial oversight of a major IT support contract for the Army Test and Evaluation Command (ATEC), HQ.

RESPONSIBILITIES: Strategic and tactical planning, deployment, execution and sustainment to satisfy program and contractual requirements/objectives and manage associated risks.  Performs financial management, program tasking, operational performance (schedule and quality), and staff supervision.  Responsible for defining staffing requirements and evaluating and selecting candidates. Schedules and monitors work operations on a daily basis and actively assists or provides direction to subordinates as required. Establishes, executes and manages programmatic performance goals.

QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Computer Science, or related field.
• 11 years’ experience in DoD network engineering/management, IT Service Management, IA, or cyber security
• 10 years’ experience leading 50 or more employees
• DoD Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) and at least 1 certification in the project management field.
• Program Management Professional Certification, desired

SECURITY CLEARANCE:  DoD Top Secret Clearance with eligibility for Sensitive Compartmented Information (SCI)