JOB OVERVIEW: Responsible for support of computers and applicable equipment over their complete life cycle to include setup/configuration, software installation and assistance, troubleshooting, and maintenance for all administrative and operational systems. Provides expert technical support to image computers using the approved Microsoft OS and Army Gold Master baseline image. Utilizes acquired knowledge to balance user requirements, available resources and organizational goals and objectives while striving to maintain top quality customer service. Responds to phone, in-person inquiries, and the online service request (work order) system from a wide variety of customers.

Employment is contingent upon contract award and obtaining required security clearance and IT certification(s).

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science or related field, or eight (8) years’ related experience.

Clearance: Secret Security Clearance (Tier 3)

Certification: Information Assurance (IAT II) and Computing Environment (CE) certifications IAW DoD 8570.01-M.

Required Experience:

• Minimum of eight (8) years of client support in a Microsoft Windows-based environment.
• Minimum of five (5) years of specialized experience deploying Microsoft Windows systems.
• Minimum of three (3) years of specialized experience working in the Microsoft Windows environment supporting Windows Server 2003/2008, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2005 or current releases of all OS and applications.
• Broad knowledge of IT concepts, principles and methods to perform analysis and provide solutions to challenging problems.
• Thoroughly knowledgeable in the use of software tools and processes to load software images on and configuration to manage the supported computers.
• Expert knowledge of PC architecture and hardware and software capability and configurations.

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbents and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide daily operations of all video teleconference systems and facility operations, providing users with desk side instructions on the use of the VTC equipment.

Employment is contingent upon contract award and obtaining required security clearance and IT certification(s).

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science, Information Systems, or related field, or eight (8) or more years’ related experience.

Clearance: Secret Security Clearance (Tier 3)

Certification: Information Assurance (IAT II) and Computing Environment (CE) certifications IAW DoD 8570.01-M.

Required Experience:

• Minimum of eight (8) years of client support in a Microsoft Windows-based environment.
• Minimum of five (5) years of specialized experience deploying Microsoft Windows systems.
• Minimum of three (3) years of specialized experience working in the Microsoft Windows environment supporting Windows Server 2003/2008, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2005 or current releases of all OS and applications.
• Broad knowledge of IT concepts, principles and methods to perform analysis and provide solutions to challenging problems.
• Thoroughly knowledgeable in the use of software tools and processes to load software images on and configuration to manage the supported computers.
• Expert knowledge of PC architecture and hardware and software capability and configurations
• Must be able to operate all video teleconference systems and have knowledge of facilitation operations
• Knowledge of crypto keying functions of equipment for secure video teleconferences is required

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide client administration for Microsoft desktop and laptop systems.

Employment is contingent upon contract award and obtaining required security clearance and IT certification(s).

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science or related field, or six (6) years’ experience in desktop support or network administration.

Clearance: Secret Security Clearance (Tier 3)

Certification: Information Assurance (IAT II) and Computing Environment (CE) certifications IAW DoD 8570.01-M.

Required Experience:

• Minimum of two (2) years of client support in a Microsoft Windows-based environment.
• At least six (6) years’ experience in deploying systems in a Microsoft Windows environment
• Minimum of three (3) years specialized experience working in a Microsoft Windows 7/8/10 environment supporting Windows Server 2003/2008, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2005 or current releases of all OS and application software.
• Knowledgeable in Storage Area Network (SAN), Network Area Storage (NAS), Clustering, Active Directory, AD Group Policy Management, Windows Internet Naming Service (WINS), Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP), and high proficiency with TCP/IP protocol
• Hardware knowledge with server platform equipment required includes the following: extensive knowledge of Ethernet networks, server and PC hardware, personal digital assistants (PDA), network printers, and storage technology
• Ability to support infrastructure enterprise network by developing, customizing, and documenting unattended installation scripts for deployment of applications, operating systems, and patches to 13,000+ desktops, laptops, tablets and PDAs.
• Experience in analyzing, designing, configuring and troubleshooting networking operating systems. Recommends organization-wide standards and best practices including commenting on policy and procedures development.
• Experience in deploying packages in a Windows Active Directory environment. Provide assistance to specialized development, maintenance and support based on user needs. Experience with various software products (ex. Symantec Backup Exec or NetBackup) that perform and maintain backup resources.
• Effective written, verbal, and interpersonal communication skills. Advanced understanding of Transmission Control Protocol/Internet Protocol.

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbents and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide client administration for Microsoft desktop and laptop systems.

Employment is contingent upon contract award and obtaining required security clearance and IT certification(s).

JOB TYPE: Full-time

LOCATION:    Fort Lee, VA

QUALIFICATIONS:

Education: Associate’s Degree in technically related field, or three (3) years’ experience in desktop support or network administration.

Clearance: Secret Security Clearance (Tier 3)

Certification: Information Assurance (IAT II) and Computing Environment (CE) certifications IAW DoD 8570.01-M.

Required Experience

• Minimum of two (2) years of client support in a Microsoft Windows-based environment.
• Experience with providing client support for users on Windows network operating systems in a Windows Active Directory environment using applications in the Microsoft Office Suite 2013 (including Word, PowerPoint, Excel, and Access).
• Possess a strong base of experience in troubleshooting and resolving desktop related issues or user problems.
• Knowledgeable in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems.
• Ability to quickly and accurately diagnose and resolve problems with computer hardware/software from a remote location.
• Experience in implementing systems security to include managing and issuing passwords, establishing user/group accounts, and recommending and developing file permission attributes.
• Ability to clearly and concisely communicate technical information to non-technical users at all levels of the organization.
• Good understanding and experience with general connectivity issues in LAN/WAN/Internet environments.
• Effective written, verbal, and interpersonal communication skills. Advanced understanding of Transmission Control Protocol/Internet Protocol.

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbents and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide daily on-site operational and sustainment support for installed classroom audiovisual equipment (hardware, software and ancillary and associated items of equipment to include networking and video tele-training (VTT) for TRADOC Enterprise Classroom Program (ECP) classrooms.

Employment is contingent upon contract award and obtaining required security clearance and Audiovisual certification.

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Associate’s Degree in a related field, or three (3) years of technically related field experience in providing audiovisual support

Clearance: Secret Security Clearance (Tier 3)

Certification: AVIXA Certification in Audiovisual Technology (CTS), or Certification in Audiovisual Technology Installation (CST-I), preferred.

Required Experience: Field experience providing audiovisual support.

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide web development and webmaster support as follows: Manage, implement and direct the graphical design, site planning and layout of web applications, websites, and web related services and technology by utilizing dynamic and static web interfaces using HTML, DHTML, VB Script, Java Scripts, and Cascading Style Sheets

Employment is contingent upon contract award.

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science, Information Systems, or related field

Clearance: U.S. Citizen (Tier 1)

Required Experience:

• Minimum of five (5) years’ Webmaster experience
• Experience in web development and webmaster support as follows: Perform the graphical design, site planning and layout of web applications, websites, and web related services and technology utilizing dynamic and static web interfaces using HTML, DHTML, VB Script, Java Scripts, and Cascading Style Sheets. Designing, developing, and supporting web content with Blogs, RSS/News feeds, audio and video, and social networking services and their associated APIs.
• Experience deploying Microsoft Windows systems
• Creating SharePoint pages and content utilizing basic web parts, administering permissions and groups, updating information, creating workflows, and basic maintenance procedures.
• Performing reviews and audit actions for websites and online content for relevant and timely information, compliance with regulations and policy
• Have solid oral and written communications skills
• Performing maintenance, administration, and enhancement of websites and web-based services
• Designing and implementing links to other DOD websites that comply with DOD and U.S. Army G-6 standards and regulations
• Analyze and assess existing and emerging technologies to determine relevance to existing web environments. This includes, but is not limited to, software assessments, standardization assessments, and configuration topography/site structure assessments
• Identifying changes necessary to upgrade websites and services

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide web development and webmaster support as follows: Manage, implement and direct the graphical design, site planning and layout of web applications, websites, and web related services and technology by utilizing dynamic and static web interfaces using HTML, DHTML, VB Script, Java Scripts, and Cascading Style Sheets

Employment is contingent upon contract award and obtaining required security clearance and IT certification(s).

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science, Information Systems, or related field

Clearance: Secret Security Clearance (Tier 3)

Certifications: CompTIA Security+ (or obtain within 60 days), Information Assurance Training Certification (IAM-I)

Required Experience:

• Minimum of five (5) years’ Webmaster experience
• Perform the graphical design, site planning and layout of web applications, websites, and web related services and technology utilizing dynamic and static web interfaces using HTML, DHTML, VB Script, Java Scripts, and Cascading Style Sheets. Designing, developing, and supporting web content with Blogs, RSS/News feeds, audio and video, and social networking services and their associated APIs
• Create SharePoint pages and content utilizing basic web parts, administering permissions and groups, updating information, creating workflows, and basic maintenance procedures
• Perform reviews and audit actions for websites and online content for relevant and timely information, compliance with regulations and policy
• Have solid oral and written communications skills
• Performing maintenance, administration, and enhancement of websites and web-based services. Designing and implementing links to other DOD websites that comply with DOD and U.S. Army G-6standards and regulations
• Analyze and assess existing and emerging technologies to determine relevance to existing web environments. This includes, but is not limited to, software assessments, standardization assessments, and configuration topography/site structure assessments
• Identify changes necessary to upgrade websites and services
• Have the ability to communicate technical information with the G- 6 Webmasters, Graphics Artists, customers, and Government staff in order to define requirements
• Perform duties as a lead Web Developer, working with G-6 Government webmaster and Branch Chief to determine additional opportunities to manage web content, obtain information of near-term and forecasted changes to the Government’s web\graphic\image\video management path to guide contract performance and execution

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide design and modification of artwork and graphics for websites and presentations.

Employment is contingent upon contract award.

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Bachelor’s Degree in Computer Science, Information Systems, Art or related field

Clearance: U.S. Citizen (Tier 1)

Required Experience:

• Minimum of three (3) years’ Webmaster and Graphic Artist experience

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

JOB OVERVIEW: Provide logistics support in an IT environment supporting the Army Logistics University, and the Quartermaster, Ordinance, and Transportation Schools. Manages all aspects of logistics, specialized services, and operations

Employment is contingent upon contract award.

JOB TYPE: Full-time

LOCATION: Fort Lee, VA

QUALIFICATIONS:

Education: Associate’s Degree in an analytical field preferred. Equivalent combination of education and experience is acceptable

Clearance: U.S. Citizen (Tier 1)

Required Experience:

• Minimum of three (3) years’ experience in Logistics Management, Business Administration, Transportation, warehousing, IT Procurements or Operations.

CONTACT INFORMATION

Email resumes to FortLee-Jobs@caelum.com

Caelum Research Corporation is an Equal Opportunity Employer (EOE) offering equal opportunity for any qualified individuals regardless of gender, race, religion, sex orientation, or physical handicap. Caelum especially encourages incumbent personnel and U.S. veterans to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Duties:

• Maintain skill sets in the hardware/software being used to accomplish customer tasks;
• Maintain an awareness of trends that may either positively or negatively affect the customer;
• Exhibit a wide range of technical knowledge including database, application development, project management, scheduling, etc;
• Understand database structure required to support the Web Portal and its display of InfoSphere processing results;
• Apply standard principles and concepts to solve issues in the government customer’s Web Portal with limited assistance from senior project team members;
• Develop, control, coordinate, and maintain assigned Web Portal projects from inception to deployment into the government customer’s development environment and through the other customer-specific environments;
• Compile the government customer’s Web Portal standards documentation for use by all team members;
• Create design specifications for the government customer’s Web Portal implementation based on interpretation of user requirements with limited assistance of senior project team members;
• Coordinate design of subsystems and integration of the total system for the government customer’s Web Portal;
• Conduct reviews, demonstrations and/or walk-throughs of functionality within the government customer’s Web Portal as requested by the customer;
• Identify common customer problems, suggest common fixes to those problems and/or refer the customer to other expertise as required;
• Provide projected milestones related to the various tasks and identify team members and their areas of responsibility;
• Be responsible for coordinating, scheduling, and establishing processes, to meet internal or contractual commitments;
• Apply standard principles, theories, and concepts to solve problems of moderate or diverse scope;
• May be assigned project work that requires application of standard practices and techniques used in programming or operations;
• Perform assessments of the system flowcharts, functional specifications and logic, input/output requirements, reports and functional database design for logistical processes;
• Support the technical contractor teams with functional guidance and subject matter expertise in development of “As Is” and “To Be” business processes in the government customer’s Web Portal;
• Maintain and develop functional flowcharts, functional specifications, systems engineering, reengineering, system support, etc;
• Interact professionally with internal and external government customers and team members on a regular basis;
• Adhere to all established policies with regard to security, completion of mandatory training courses and timesheet submission;

Security Clearance:

• Candidate must possess a SECRET clearance to be considered for this position;

Required Experience:

• Security+ certification required to fulfill duties of position; Can be obtained within 30 days of employment
• Experience with VB .NET required;
• Ability to efficiently balance simultaneous, high profile projects and deliver those projects in an effective manner is required;
• Ability to work in an ever changing environment managing multiple tasks and projects. Must have initiative and strive for continuous improvement. Proven ability to participate in implementing innovative ideas, projects and business solutions;
• Strong written and verbal communication to interact effectively with both technical and non-technical users at all levels of the organization;
• Strong problem solving and analysis skills;
• Demonstrated ability to complete tasks within established timelines;
• High level of independence but is also a team player;
• Must be proficient with Oracle RDBMS, SQL and Quest TOAD software;

Preferred Experience:

• Exposure to and use of the Telerik tool suite for VB .NET is a plus;
• Design and development experience with interactive dashboards using Tableau is a plus;
• Experience supporting Data/Information Management and Quality projects is a plus;
• Experience with the design of large Oracle database systems, PL/SQL, Packages and Stored Procedures is desired;
• Creation and implementation of test plans for large scale web-based applications;

PHYSICAL REQUIREMENTS
Requires sitting for extended periods of time at a desk in the ITSS facility (90%). Requires sitting at a computer terminal for long periods of time (90%).

WORK ENVIRONMENT
Inside office environment. Requires ability to interact professionally with co-workers and all levels of management (100%).

EQUIPMENT AND MACHINES
Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.

ATTENDANCE
Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one hour advance notice. Overtime is infrequent, but important when required (1%).

OTHER ESSENTIAL FUNCTIONS
Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain and retain a security clearance. Must be a U.S. citizen. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.