JOB TITLE: Cloud Systems Administrator (Appian and Azure)

COMPANY: Caelum Research Corporation

LOCATION: Aberdeen, Maryland (Hybrid telework possible)

ABOUT: Caelum Research Corporation is a leading technology solutions provider with a need for expertise in digital transformation initiatives. We want to leverage the power of Microsoft Azure Cloud to deliver innovative and scalable solutions to our clients across various industries. As we continue to expand our team, we are seeking a talented Senior Cloud Systems Administrator to join us in revolutionizing the way businesses operate in the digital age.

POSITION OVERVIEW: The Senior Cloud Systems Administrator will be responsible for maintaining and migrating the product technology stack deployed in the Azure IL5 environment, as well as optimizing cloud services and installing patches to keep all components compliant with cybersecurity requirements and the latest features. The role will also involve assisting cybersecurity personnel in completing/updating RMF packages and connecting the platform to Microsoft 365 services. Project includes Red Hat Enterprise Linux OS, database server, application server, and Appian business process management platform.

KEY RESPONSIBILITIES:

• Maintain the product technology stack in the Azure IL5 environment and ensure high reliability and availability.
• Migrate product from the current subscription into the target cloud environment.
• Optimize cloud services to minimize operating costs.
• Install patches and updates to keep all components compliant with cybersecurity requirements and the latest features.
• Assist cybersecurity personnel in completing/updating RMF packages for ATO.
• Assist the data pipeline engineer in connecting product to Microsoft 365 services.
• Design and implement Continuous Integration/Continuous Delivery pipelines using Azure DevOps.
• Manage a Kubernetes cluster and/or containerized applications (ideally Appian).
• Manage networking technologies.
• Manage a production environment with the following: automated install, automated build and deployment, automated configuration management, enterprise monitoring systems, server virtualization, load balancing, web servers, and application servers, Red Hat Enterprise Linux server operating system.

EDUCATION AND EXPERIENCE REQUIREMENT:

• Bachelor’s degree in a related field (Computer Science, Computer/Software Engineering, CIS or cybersecurity or related field) and 4+ years of experience. No or any degree in non-directly related field with technical certifications and 7+ years of experience.
• Experience in Appian software installation and maintenance on various types of on-prem and cloud infrastructures.
• Experience managing a Kubernetes cluster and/or containerized applications (ideally Appian).
• Management of Government-approved server or desktop operating systems (e.g., Windows, Unix, or Red Hat Linux) including installation, configuration, applying security settings.
• Experience configuring and managing Microsoft 365 and Azure services.
• Experience managing networking technologies (TCP/IP, firewalls, routing, VLANs, general network troubleshooting, etc.).
• Experience managing a production environment with the following: automated install, automated build and deployment, automated configuration management, enterprise monitoring systems, server virtualization, load balancing, web servers, and application servers, Red Hat Enterprise Linux server operating system.

SKILLS:

• Continuous Integration/Continuous Delivery Pipeline Design and Implementation (Azure DevOps)
• Scripting (PowerShell, Bash)
• Containers (Docker, Kubernetes)
• Cloud Architecture and Design
• DOD Security Technical Implementation Guides (STIG)
• Infrastructure-as-Code (Bicep, Azure Resource Manager, PowerShell, Terraform)
• Scripting languages, including one or more of: bash, PowerShell, Python, Ruby, Perl
• Strong troubleshooting skills
• Good communications skills

REQUIRED CERTIFICATIONS:

• Kubernetes and Cloud Native Associate (KCNA) – OR – Certified Kubernetes Administrator
• Microsoft Certified Azure Administrator Associate (AZ104) – OR – Microsoft Certified Azure Solutions Architect
• CompTIA Security+CE (or other DODI 8570 IAT II certification)

SALARY (Based on level of experience and expertise): $120K – $170K

BENEFITS:
We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

JOB TITLE: Senior Cloud Cybersecurity Technical Specialist 

COMPANY: Caelum Research Corporation

LOCATION: Aberdeen, Maryland (Hybrid telework possible)

ABOUT: Caelum Research Corporation is a leading technology solutions provider with a need for expertise in digital transformation initiatives. We want to leverage the power of Microsoft Azure Cloud to deliver secure, innovative and scalable solutions to our clients across various industries. As we continue to expand our team, we are seeking a talented Senior Cloud Cybersecurity Technical Specialist to join us in revolutionizing the way businesses operate in the digital age.

POSITION OVERVIEW: The Cloud Cybersecurity Technical Specialist will focus on ensuring the security of Azure cloud-based applications by performing scan and patch management, cybersecurity planning and policy management, cyber auditing, configuration management, Risk Management Framework (RMF) Authorization Management, and DevSecOps. The Cloud Cybersecurity Technical Specialist will support the ISSM-O in the creation and maintenance of all required policies, procedures, diagrams, hardware/software listings, and all other necessary artifacts required to obtain and maintain the ATO.

KEY RESPONSIBILITIES:

• Scan and patch management
• Cybersecurity planning and policy management
• Cyber auditing
• Configuration management
• Risk Management Framework Authorization Management
• DevSecOps
• Incident Response
• Vulnerability Scanning/Audits
• STIG compliance checking
• Configuration Management
• Host Based Security Solution/Endpoint Security Solution
• Network Access Control
• POA&M creation

EDUCATION AND EXPERIENCE REQUIREMENT:

• Bachelor’s degree in a related field (Computer Science, Computer/Software Engineering, CIS or cybersecurity) and 3+ years of experience.  No or any degree in non-directly related field with technical certifications and 5+ years of experience.

SKILLS:

• Proficient with cybersecurity/IT tools such as ACAS, HBSS/ESS, eMASS
• Familiar with DISA Security Technical Implementation Guides (STIGs)
• Knowledge and understanding of NIST 800 series framework, including the Risk Management Framework Process
• Experience in information security, including technical assessment of IT security controls and devices for networks, applications, and systems, particularly cloud-based applications and services in Microsoft Azure
• Experience performing IT audit, IT compliance, enterprise risk management, creating/updating/implementing policy, security scanning, providing security-related technical guidance, and hardening devices
• Subject Matter Expert in evaluating technical risks, understanding how changes in system configuration and/or network architecture affect a system’s security posture and risk profile, and evaluating and applying technical cybersecurity measures of IT systems and networks at the enclave level
• Journeyman to expert level experience implementing cybersecurity controls and countermeasures in cloud environments, specifically Microsoft Azure

REQUIRED CERTIFICATIONS:

• Microsoft Certified Azure Administrator Associate (AZ104) or higher
• CASP+ CE, CISA, or CISSP (or other DOD 8570 IAT III certification)

SALARY (Based on level of experience and expertise): $110K – $170K

BENEFITS:
We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION TITLE: Supply Technician II

SECURITY CLEARANCE REQUIRED: Secret (DEAL BREAKER)

CERTIFICATIONS REQUIRED: None

POSITION DESCRIPTION:

• Requires experience working in a warehouse or in a logistics or supply related discipline.
• Requires experience in Microsoft Office Suite.
• Performs a variety of related tasks involving receiving, storage, issue, and accountability of managed items.
• Coordinates and expedites the movements of managed items and materials, both on post and from outside sources.
• Performs warehousing duties in accordance with prescribed storage plans.
• Receives, stores, and issues materials and supplies from supply resources.
• Verifies materials against receiving documentation. Notes and reports discrepancies and damage.
• Routes materials to Government furnished to prescribed locations, coordinating any transportation requirements.
• Follows established procedures to ensure that all materials are stored safely and securely. Is required to: Store, stack, or palletize materials.
• Examine stored materials periodically and report deterioration and damage.
• Performs inventories of stored and/or hand-receipted materials as directed.
• Identifies condition of inventoried items, to be used in survey action assessment. Recommends survey of broken or unusable items.
• Reports any evidence of loss, damage, or destruction of Government property to supervisor.
• Prepares items for shipment and ensures appropriate and effective packing of same in conjunction with coordinating transport.
• Operates Government furnished hand and/or power trucks as necessary to perform warehousing tasks.
• Operates personal computers, typewriters, and calculators to maintain and/or establish inventory and shipping/receiving records.
• Valid driver’s license.
• Physical requirements include (but are not limited to) the ability to lift 50 pounds, pushing, pulling, carrying, stooping, bending, squatting, and reaching.
• Perform other duties as required, which may include:
  • Accomplishing assigned tasks in closely related fields
  • Responding to changes in work schedules and/or locations
  • Supporting other sections on the ITSS contract
  • Participating in formal, on-the-job, and cross-training

REQUIRED EDUCATION AND EXPERIENCE:

Must possess at a minimum a High School diploma/GED and 3 years’ experience working in a warehouse. May be required to possess a Class A CDL.

SALARY (Based on level of experience and expertise): $45K – $70K

BENEFITS:
We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

POSITION:     Program Manager

LOCATION:    Adelphi, MD

SECURITY CLEARANCE: DoD Top Secret Clearance

SCOPE:  Serves as the onsite Program Manager providing leadership and managerial oversight of a major Cybersecurity support contract for the Army Research Laboratory (ARL).

DESCRIPTION: Serves as the contractor’s primary interface with the Governments Contracting Officer, Government Contracting officer’s Representative (COR), and Government Technical Monitor. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates. Manage the development and preparation of proposals for the program and serve as the primary contact to respond. Determine the necessary schedules for proposal submittal, proposal preparation, pricing, and review the proposal for responsiveness to the program’s requirements. Establishes budgets, forecasts, manpower, equipment and supply needs for assigned area of responsibility. Designs, conducts and/or facilitates the preparation of the efficient and effective program metrics, other reports, and briefings as required.

QUALIFICATIONS:

• Bachelor’s degree from an accredited institution in engineering, science, or other field relevant to Cybersecurity work
• 10+ years of Cybersecurity experience
• 5+ years of Program Management experience
• • IAM Level II Certification (CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, HCISPP)

SALARY (Based on level of experience and expertise): $155K – $190K

BENEFITS:
We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

JOB TITLE: ServiceNow Architect

OVERVIEW:

The ServiceNow Architect will be responsible for designing and implementing solutions within the Army Research Laboratory (ARL) ServiceNow environment. The ideal candidate will have extensive experience with ServiceNow development, integrations, and architecture, as well as a strong understanding of IT service management (ITSM) best practices.

RESPONSIBILITIES:

1. Design and implement solutions within the ARL ServiceNow environment, including Development, Test, and Production servers, Mid-Servers for Discovery, and MariaDB database servers.
2. Manage current integrations with Microsoft Endpoint Configuration Manager (MECM), Tanium, Tenable, and Lightweight Directory Access Protocol (LDAP) integration with Active Directory.
3. Implement and support modules including Customer Service Management (CSM), Software Asset Management (SAM), Hardware Asset Management (HAM), and IT Operations Management (ITOM).
4. Lead the implementation of Strategic Portfolio Management/Application Portfolio Management (SPM/APM), Security Operations/Vulnerability Management, Integrated Risk Management/Continuous Authorization Monitoring (IRM/CAM), Human Resources Service Delivery (HRSD), and App Engine capabilities.
5. Collaborate with vendors to implement and support vendor-developed applications for the ServiceNow platform, including file sharing capabilities with SharePoint using DocIntegrator and Tasker applications, and integrate budgeting applications that work with the SPM.
6. Assist with any work related to migrating ServiceNow into a suitable and approved Army/DoD cloud environment.
7. Provide guidance and mentorship to ServiceNow developers and administrators.
8. Stay up-to-date with ServiceNow best practices, new features, and industry trends.

QUALIFICATIONS:

1. Bachelor’s degree in Computer Science, Information Systems, or related field.
2. ServiceNow Certified Implementation Specialist (CIS) certification preferred.
3. Minimum of 5 years of experience working with ServiceNow, including development, integrations, and architecture.
4. Strong understanding of ITSM best practices and processes.
5. Experience with cloud migration projects preferred.
6. Excellent communication and collaboration skills.
7. Ability to work independently and manage multiple priorities.

ADDITIONAL INFORMATION:

• This position may require occasional local travel.
• Security clearance or ability to obtain a security clearance may be required.

SALARY (Based on level of experience and expertise): $135K – $180K

BENEFITS:
We designed our employee benefits program around the goal of improving the quality of life for each employee. We offer some of the most competitive benefits in the industry to include Medical, Dental, Vision, and Life Insurances; Short and Long Term Disability; Paid Leave, Holidays, Bereavement, Military, and Jury Duty; 401(k) Retirement Plan, Flexible Spending Account, Dependent Care, Health Savings Account, Tuition/Training Assistance, and Referral Bonuses.

Location:

Onsite at Government facility at Redstone Arsenal, Huntsville, AL 35808

Job Details:

Job Title: Help Desk Technician – II (IT Certified Professional – Intermediate)

Location: Redstone Arsenal, Huntsville, AL 35898

Clearance Level: Active DoD – Secret (Must Have)

Required Certification(s): A+ or Security + or Network+ (Must Have)

SUMMARY:

The Office of the Chief Information Officer (OCIO) provides Information Technology (IT) support to PEO Missile and Space (PEO MS) which is a Continental United States (CONUS) organization. The OCIO provides centralized life cycle management, direction, guidance, and support for the acquisition, sustainment, maintainability, supportability, and implementation of the PEO, Information Mission Area (IMA). PEO MS is an approved Data Center providing hosting to multiple organizations, Cloud Infrastructure as a Service (IaaS) and Cloud Platform as a Service (PaaS) throughout the US Army Acquisition community.

DUTIES:

• PEO MS end user support, ticket response, resolution, and escalation for apps/SP.
• Respond to inquiries from computer users and assist in resolving IT problems.
• Diagnose computer hardware and software issues.
• Respond to telephone calls and utilize the automated service desk to assist customers with computer/software problems.
• Diagnose the problem and walk the customer through the problem-solving steps.
• Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting.
• Be proficient in the software and hardware used by the government.
• Be able to readily provide guidance and resolve issues.
• Provide technical assistance support services, including receiving, logging, routing, resolving trouble calls, and follow-up reporting.
• Operate and provide technical assistance on computer equipment, including desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, and other specialized computer equipment.
• Provide reporting that includes metrics, such as number of calls, types of calls, resolution times, trend analysis, and other data that will assist the government in managing the Service Desk and assisting customers.

Education:

2 years’ experience

Technical Certifications:

• IAT Level II (A+, or Security +, or Network+)

Non-Technical Skills:

• Good communicator, professional, strong multi-tasker.

POSITION:     Project Manager

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serves as the onsite Project Manager providing leadership and managerial oversight of a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).  This is a hybrid onsite/telework opportunity.

RESPONSIBILITIES: Working leader providing daily supervision of IT technical staff at the ATC. Responsible for program tasking, scheduling, operational performance, and staff supervision.  Responsible for defining staffing requirements and evaluating and selecting candidates. Schedules and monitors work operations daily, interfaces with customer leadership and actively assists or provides direction to project team as required. Establishes, executes and manages programmatic performance goals and delivers weekly and monthly status reports.  Experience operating in DoD Test and Evaluation environments preferred.

QUALIFICATIONS:

• 13 years combined. relevant experience in IT disciplines (e.g. Information Systems, Network or Systems Engineering, Cybersecurity, etc.) or equivalent combination of education and experience
• 5 years of experience leading 20 or more employees
• Security+ (or equivalent DOD 8570.1 IAT II certification) and (1) Computing Environment certification in relevant field
• (1) certification in the project management field (e.g., CompTIA Project+ or PMI certification, etc.)

SECURITY CLEARANCE:  Secret, with ability to obtain Top Secret if required.

Qualifications.

• 6 years experience; or possess an Associate’s Degree in Computer Studies or related field and 4 years experience; or a Bachelor’s Degree in Computer Studies or related field and 2 years experience;. Experience must be using industry standard reporting tools such as IBM Cognos, MS Access or Crystal Reports.
• Familiarity with VDLS and/or VISION ATIRS, Cognos, etc.

Job Description. See job description in SCA Directory of Occupations. Additional responsibilities include the following:

• Supporting functional users of computer systems by accepting processing requirements, preparing them for execution, and in some cases performing or directing program execution through remote terminals
• Distributing the products and performing related control processing support duties.
• Setting up, maintaining, and suggesting improvements to the activity’s test databases, such as the ADACS, RITA, ATIRS, and ODIN for more complex projects
• Using web enabled data management systems such as VDLS, VISION ATIRS, etc., and application tools such as Cognos, etc., to query databases
• Working with users and personnel from other agencies involved with or interested in the test results of the system in formulation of requirements that will eventually result in modification to the system
• Assisting in the development of user guidance (e.g., Data Collector’s Handbook, etc.) and in developing enhancements to existing procedures
• Safeguarding passwords and access to office computer files and program

Position Title: Computer Technician III (Forwards)

Security Clearance (Required): Secret

Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8140.01 IAT II) or A+/Network+ (or equivalent DOD Directive 8140.01 IAT I)

Position Description:

• Required technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals; isolating equipment/system/software malfunctions and restoring failed equipment to good working order; conducting operational checks and replacing defective parts and assemblies
• Required basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
• Some experience in with video teleconferencing systems
• Applying technical knowledge and training to solve routine and complex problems in the maintenance of digital computers, configuration and peripheral components
• Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
• Configure and deliver ITR requested on customer Change Orders (COs)
• While managing Active Directory, tech will be required to approve systems for reimage/ wipe and move to correct system active OU or system deleted OU (When selected for this function).
• Add new printers/remove unused printers to/from printer server.
• Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
• Ensuring proper computer system setup/operation so that end users can accomplish business tasks
• Receiving, prioritizing, documenting, and actively resolving end user help requests
• Maintaining knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level
• Under direct supervision, assisting with network hardware, servers and software installation, troubleshooting and support
• Maintaining current knowledge of relevant technology as assigned
• Participating in special projects as required
• Assisting with Asset Management and Inventory of IT assets
• Assisting with security vulnerability remediation
• Proficiency with Anti-virus software / configuration
• Returning failed equipment to good working order and demonstrating the equipment to the user
• Working as a team member in the installation, configuration, repair, and maintenance of computer equipment, peripherals, and applications
• Performing repairs and conducting operational checks, and preventive maintenance service on computer systems, related systems, and office equipment
• Ensuring timely responses to reports of unexpected malfunctions or failures
• Documenting all task responses, labor and material usage data as required
• Working with System Administrators to maintain network
• Perform other duties as required, which may include:
• Accomplishing assigned tasks in closely related fields
• Responding to changes in work schedules and/or locations
• Supporting other sections on the ITSS contract
• Participating in formal, on-the-job, and cross-training

Required Education and Experience:

Computer Technician (III) Education and Experience Requirement
Acquired Degree		Experience Range
High School/GED	AND	≥ 7 years
Associates in directly related field		≥ 5 years
Bachelors in non-directly related field		≥ 5 years
Bachelors in directly related field		≥ 3 years
Masters in directly related field		≥ 1 years

Relevant education must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.