Job Description

Works under close supervision and receives technical guidance from supervisor or higher-graded employee. Provides assistance to higher-graded employees engaged in on-site collection of reliability, availability, maintainability, logistics supportability, and performance data during developmental and/or operational testing of new military/non-military automotive, electronic, general support or ordnance materiel. Acquires through formal and informal classroom and on-the-job training a practical knowledge of the characteristics, properties and uses of equipment necessary to carry out the data collection process. Becomes familiar with detailed procedures which are either established or repetitive, or which are specified by a higher-graded employee at the time of initial performance and by using readily acquired skills or equipment knowledge. Under the technical guidance of a higher-graded employee performs any or all of the following illustrative tasks for routine projects: visually examines equipment or test items for flaws or defects; observes operation of equipment to detect apparent malfunctions; observes operation of simple test instruments and controls during tests and records related test data; downloads test data from on-board instrumentation; performs specified arithmetic computations; and extracts and compiles specified data including detailed narrative from records or other sources such as specifications and drawings. All work is reviewed by a higher-graded employee for quality assurance, accuracy and completeness on a daily basis.

Qualifications

Must have a GPA of 2.5 or higher in each individual discipline of math and science and a GPA of 3.0 or higher in High School English and/or a GPA of 2.5 or higher in College English from either an accredited high school or university.

Must have 1 year experience using a computer and Microsoft Software or successful completion of 2 accredited computer classes.

UNUSUAL OR SPECIAL PHYSICAL REQUIREMENTS OF POSITION 

May require sitting in front of a computer for extended periods of time (up to 75%). The ability to bend, stoop, squat, crawl, crouch, kneel, reach above shoulder level and climb onto or into a vehicle is required (up to 50%). Walking a minimum of 50 yards over rough terrain is required (up to 25%).

DESCRIPTION OF WORK ENVIRONMENT

Work environment may be inside or outside depending on the task. The ability to work in outside field conditions that include hot and cold extreme temperatures and other outdoor climatic conditions is required (up to 50%).  Must be able to work in areas where only portable restroom facilities are available (up to 50%).  Work environment may be fast-paced and require work under pressure to meet deadlines associated with the completion of a task.  Must be available to perform job functions at sites other than APG. Travel may be required.

EQUIPMENT AND MACHINES INVOLVED IN WORK TASKS

Must have experience using a computer and Microsoft Software or successful completion of two recognized computer classes. Provides assistance to higher-graded employees engaged in the on-site collection of reliability, availability, maintainability, logistics supportability, and performance data during developmental and/or operational testing of new military/non-military automotive, electronic, general support or ordnance material. Acquires through formal and informal classroom and on-the-job training a practical knowledge of the characteristics, properties and uses of equipment necessary to carry out the data collection process. Work also requires regular use of typical office equipment such as the personal computer, copiers, and fax machines.

CRITICALITY OF ATTENDANCE

Attendance is critical at all times during normal duty hours. Work outside of normal duty hours, including weekends and holidays, may be required with as little as one-hour advance notice.

OTHER ESSENTIAL FUNCTIONS

Must be able to communicate effectively, both verbally and in writing. Must be able to obtain an interim secret security clearance in order to gain access to required areas, networks and systems within thirty (30) days of date of your offer letter.  Must be able to obtain and retain a secret security clearance. Must be able to provide proof of U.S. citizenship.  Must be able to obtain and retain unescorted access to work areas. May be subject to physicals or exams due to the work area in which you are assigned.  May be subject to exposure to noise, temperature extremes, and fumes from fuels and solvents.  Must be able to wear personal protective equipment as required.  Must have a valid driver’s license and personal transportation for the purpose of moving around the proving ground to accomplish job functions and in order to operate a rental vehicle if and when travel is required. Must have personal vehicle at your work location and readily available for use at all times in order to move from site to site to fulfill requirements associated with task support. Must be able to obtain and maintain a military driver’s license within 30 days of employment.

Position Title:    IT Desktop Support Specialist

Location:            Aberdeen, Maryland

Employment:“Full-Time (MUST BE A U.S. CITIZEN)

Experience:        Three years’ experience performing enterprise service desk support duties in a large, complex classified/unclassified network environment including expert-level experience with Microsoft Office.

Security Clearance:        SECRET

Required Certifications:

• CompTIA Security+ CE)
• MCSA: Windows 8/10 or Microsoft 365 Certified: Modern Desktop Administrator Associate

Scope:

As part of an on-site Customer Services Desktop Support Team, provide Information Technology services to the Mid-Atlantic Region Network Enterprise Center (RNEC), Aberdeen Proving Ground (RNEC-Aberdeen). The RNEC-Aberdeen provides Command, Control, Communications, Computers, and Information Management (C4IM) Services, Cybersecurity, and Computer Network Defense to the tenants on the installation and RNEC-Aberdeen.

Job Description:

Provide desktop, software, and peripheral support, release management, password management, and account management for both NIPRNET and SIPRNET customers, including VIP support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate Government management personnel.

Duties and Responsibilities:

• Deploy interoperable and integrated standard office automation desktop software
• Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers.
• Install/uninstall, and electronically “push” software, software updates, security updates, vendor patches (service packs, service releases), etc. to end user devices.
• Resolve desktop problems via Remote Control; add/delete accounts and reset passwords as needed; responsible for Information Assurance Vulnerability Alert (IAVA) remediation.
• Identify network problems impacting users and work with appropriate Tier II or III administrators
• Troubleshoot WIFI and GFE provided broadband devices and VPN connectivity
• Answer calls and utilize automated incident tracking systems (Remedy) to record work orders
• Configure, diagnose, reimage, reload, utilize troubleshoot and repair all AGM MS Windows based laptops and desktops, NCES products (e.g. DCO Connect Online), instant messaging applications, and DoD approved WI-FI and wireless services.
• Utilize Active Directory (AD) tools to manage and create AD objects.
• Utilize remote tools to connect to remote desktops. Applications include SCCM.
• Assist users with technical requirements during briefings and events with all collaborative tools such as Google Earth, DCO Connect Online, Jabber, Portals, and alert systems.

Contact Information:

Email resumes to RNEC-APG@caelum.com

Position Title: Cybersecurity (CS) Management Specialist I

Security Clearance (Required): Ability to obtain/maintain Top Secret with SCI eligibility.

Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8140.01 IAT II) or IAM Level I

Position Description:

• Must have knowledge of Windows Server 2019; Windows11 for workstations.
• Must possess thorough understanding of computer networks and telecommunications procedures.
• Must understand use and configuration of network routers, access control lists, firewalls, and virtual private network. The Cyber Security Analyst will aid our client with CS related analysis, scanning, documentation, and test and evaluation support for the CS security posture and accreditation requirements of OCT applications and systems.
• Provide technical security expertise in planning, preparing, and Coordination of the Department of Defense (DoD) CS program.
• Will possess the background, experience, and knowledge of CS, patch management, IAVM, risk assessment and vulnerability assessment using Tenable ACAS, or other automated tools.
• Requires experience in computer emergency response, incident handling and monitoring instruction detection system and firewalls.
• Be familiar with SIPRNET, LANs, VPNs, routers, and firewalls.
• The contractor shall perform IA-related duties for the U.S. Army client-managed assets and users. Conducts scans and analysis of network vulnerabilities on a periodic basis for trending of status. Ensures IAVAs and virus notifications are expeditiously promulgated through the automated patching tools, informed responsible system administrators and the subordinated unit’s CS personnel. Serves as Subject Matter Expert and provides direct customer support to help resolve security vulnerability issues that cannot be resolved through automated means.
• The contractor shall support a robust Computer Network Defense posture in order to capably and quickly respond to real and potential compromises to client-managed servers and data including Computer Security Incident Response and reviewing log files.
• The contractor will support the confidentiality, integrity, and availability of the commands servers, desktops, and network devices through the planning, analysis, development, implementation, maintenance and enhancement of information security programs, group policies, and security tools such as Host Based Security System (HBSS), Systems Management Server (SMS), Anti-virus, Windows Update Server (WSUS), and the DoD Vulnerability Management System. Updates and maintains IAVA compliance database, submits Change Orders for IAVM remediation, and reports to OTC Cyber Branch as appropriate. Receives, investigates, confirms, and documents reports of malicious software attacks, suspicious activities, and penetration incidents, and prepares and submits notifications to the OTC CS Branch or investigating agency as appropriate. Receive instructions and guidance from the OTC CS Branch on issues regarding connectivity, vulnerability assessments, and scanning of the OTC Local Area and Test Networks. Report security issues to OTC CS Branch and ensures sound security principles are reflected in the organization’s vision and goals. Implements and develops basic programs to ensure that systems, network, and data users are aware of, understand, and adhere to system security policies and procedures.
• The contractor is required to interact with Government representatives and other contractors on a continuous basis to achieve and maintain system(s) compliance. Maintain and monitor CS compliance requirements for OTC network systems in support the RMF process; conduct Network and System Vulnerability assessments; perform periodic system security reviews; implement necessary security safeguards; maintain responsibility for media control, virus scanning, system auditing and maintain Vulnerability database for OTC systems. This may include assistance with configuration of personal computers and peripheral devices, and virus detection and prevention assistance.
• Perform other duties as required, which may include:
• Accomplishing assigned tasks in closely related fields
• Responding to changes in work schedules and/or locations
• Supporting other sections on the ITSS contract
• Participating in formal, on-the-job, and cross-training

Required Education and Experience:

• No degree or any degree in non-directly related field with technical certifications AND 2+ years’ experience, or
• Bachelors in directly related field AND minimum of 0 years’ experience

Relevant experience must be in information security or network/system administration, and/or a closely related function, such as IT auditing, IT compliance, enterprise risk management, performing cybersecurity assessments and inspections, providing incident response, creating/ updating/ implementing cybersecurity-relevant policies and procedures, etc. DOD regulatory compliance and information security management frameworks, including NIST SP 800-37, NIST SP 800-53, DoD RMF, etc.

Relevant education must be in an assigned program area (Computer Science, Computer/Software Engineering, Computer Information Systems) with specific experience in cybersecurity and/or information assurance, or related technical field at the network environment level.

POSITION: Microsoft Configuration Manager (MCM) Subject Matter Expert

LOCATION: Aberdeen Proving Ground, MD

SCOPE: Serves as a Systems Administrator and MCM Subject Matter Expert on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Engineering, configuration, and troubleshooting the MCM services, including:
  • Application Deployment
  • Deployment package creation and troubleshooting
  • Developing and implementing administrative and security policies
  • Monitoring and evaluating systems performance and availability
  • Tier II/III support for issues related to MCM
• Applying expertise in related integrating technologies, including:
  • Group Policy
  • Scripting
  • Vulnerability patching
  • Secure Technical Implementation Guide (STIG) compliance/hardening
• Applying expertise in enterprise Systems Administration to secure environments including
  • Windows Server 2019
  • Backup and Storage
  • Active Directory
  • Account management
  • Access control management
  • Domain configuration

QUALIFICATIONS:

• Experience in Enterprise level MCM systems administration including troubleshooting and monitoring
• Experience in resolving complex issues associated with configuration management. resource sharing and basic networking troubleshooting and problem identification.
• Understanding and/or experience with vulnerability management and mitigation practices
• Experience developing scripts, and scripting languages, including one or more of Bash, Powershell, Python, Ruby, and/or Perl.
• Experience with performance tuning, capacity planning and bottleneck resolution,
• Experience managing or working with Windows Server and hybrid environments.

• Bachelor’s Degree and 9 years’ experience, Associate’s Degree and 11 years’ experience, or combination of 13 years which may include education/specialized training/certifications and/or experience.
• Relevant education or certification must be in an IT discipline related to the assigned program area (e.g. Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.).

• Must possess current Security+ (or equivalent DOD Directive 8570.1 IAT II) and at least (1) relevant Computing Environment certification (can be obtained within 6 months of hire)

SECURITY CLEARANCE: DoD Secret Clearance

POSITION:     Cybersecurity Technical Specialist

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serve as a Cybersecurity Technical Specialist on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

• Use cybersecurity/IT tools such as ACAS, HBSS/ESS, eMASS, etc. in order to perform tasks such as security scanning
• Provide security related technical guidance
• Harden devices
• Evaluate technical risks
• Understand how changes in system configuration and/or network architecture affect a system’s security posture and risk profile
• Technical assessment of IT security controls and devices for networks, applications and systems
• Apply/implement DISA Security Technical Implementation Guides (STIGs)
• Evaluate technical risks associated with applying configuration changes to systems/network architectures and re-evaluation of security postures and risk profiles at the network environment level

QUALIFICATIONS:

• Bachelor’s Degree in directly related field; Relevant work experience may be substituted for Bachelor’s degree
• Must possess DOD 8570.01-M certifications meeting the requirements for IAT Level II or IAM Level I.
• Relevant experience must be in information security and/or a closely related function, such as IT audit, IT compliance, enterprise risk management, etc.

SECURITY CLEARANCE:

• Secret with ability to obtain/maintain Top Secret clearance with SCI eligibility is required

Position Title: Cybersecurity Technical Specialist III

Security Clearance (Required): Secret

Certifications (Required): Security+ CE

 

Position Description:

• Required experience in information security or network/system administration, and/or a closely related function, such as IT audit, IT compliance, enterprise risk management, creating/updating implementing policy, etc., using cybersecurity/IT tools such as ACAS, HBSS/ESS, eMASS, etc. in order to perform tasks such a security scanning, providing security related technical guidance, hardening devices, evaluating technical risks, and understanding how changes in system configuration and/or network architecture affect a system’s security posture and risk profile
• Required experience in technical assessment of IT security controls and devices for networks, applications, and systems
• Required experience in performing security scans, providing security related technical guidance, applying/implementing DISA Security Technical Implementation Guides (STIGs) and other security related technical configurations
• Required experience in evaluating technical risks associated with applying configuration changes to systems/network architectures and re-evaluation of security postures and risk profiles at the network environment level
• Be able to enforce information assurance in to the day-to-day operations.
• Understand the IAVA requirement and be responsible for assessing, enforcing, and reporting of IAVA compliancy to the IA manager.
• Be able to support the security certification and accreditation of computer systems. Also, be able to document SSAA, ST&E, and RTM as required.
• Be able to independently perform risk assessments and document the findings for the local site.
• Be the local point of contact in the area of computer incidents in case of 24 hour emergencies.
• Be able to promulgate the enforcement of policies and procedures.
• Be able to work with other operations staff.
• Strong documentation skills and oral presentation is required.
• Apply technical knowledge and experience to a widely varying situations, identifying key technical security issues and devising countermeasures to manage security risks at an acceptable level.
• Apply excellent personal interaction skills, facilitator skills, and excellent professional appearance and poise are essential.
• Perform technical evaluations of software and equipment in a laboratory environment.
• Perform other duties as required, which may include:
• Accomplishing assigned tasks in closely related fields
• Responding to changes in work schedules and/or locations
• Supporting other sections on the ITSS contract
• Participating in formal, on-the-job, and cross-training

Required Education and Experience:

• No or any Degree in non-directly related field, required technical certifications, and ≥ 7 years’ experience, OR

Bachelor’s Degree in directly related field, required technical certifications, and ≥ 5 years’ experience

• Relevant education must be in an assigned program area (Computer Science, Computer/Software Engineering, Computer Information Systems) with specific experience in cybersecurity and/or information assurance.

Job Title: Alternate Project (Site) Manager

We are seeking an experienced and results-driven Onsite Alternate Project Manager to lead and oversee all aspects of an IT support contract at the United States Army War College (USAWC) at Carlisle Barracks.

Responsibilities:

• Oversee daily support operations;
• Manage funding; Deliver reports;
• Conduct after action reviews-reports;
• Analyze system performance-applications-technology, provide-recommend improvements;
• Support enterprise initiatives: lifecycle technology refreshes, migrations, etc.;
• Prepare-conduct task-project-efforts briefs as required;
• Oversee Quality Control Plan;
• Provide administrative support for contractor employees;
• Manage subcontractors as applicable;

Qualifications:

• Bachelor’s degree in IT or Management preferred (not required), HSD or GED, ITIL
• 4 years of work experience as an individual contributor performing IT Support tasks – Systems Support Services, Network Administration/Support , Visual Information Support, Service Desk Support, Web Services/Support, Amazon Web Services (AWS) Commercial Services, Database Administration Services/Support, Supply Operations. 1 year of supervisory experience required, (2+ years desirable)
• Secret clearance is required

Job Title: Project (Site) Manager

We are seeking an experienced and results-driven Onsite Project Manager to lead and oversee all aspects of an IT support contract at the United States Army War College (USAWC) at Carlisle Barracks.

Responsibilities:

• Oversee daily support operations;
• Manage funding; Deliver reports;
• Conduct after action reviews-reports;
• Analyze system performance-applications-technology, provide-recommend improvements;
• Support enterprise initiatives: lifecycle technology refreshes, migrations, etc.;
• Prepare-conduct task-project-efforts briefs as required;
• Oversee Quality Control Plan;
• Provide administrative support for contractor employees;
• Manage subcontractors as applicable;

Qualifications:

• Bachelor’s degree in IT or Management preferred (not required), HSD or GED, ITIL
• 5 years of work experience as an individual contributor performing IT Support tasks – Systems Support Services, Network Administration/Support , Visual Information Support, Service Desk Support, Web Services/Support, Amazon Web Services (AWS) Commercial Services, Database Administration Services/Support, Supply Operations. 1 year of supervisory experience required, (3+ years desirable)
• Secret clearance is required

Job Description

• Provides oversight to employees assigned to collect data on a variety of test programs to include highly complex systems
• Provides technical guidance, assistance, and on-the-job training and closely monitors workload
• Reviews work in progress for quality, completeness, and accuracy daily and initials completed work
• Trains employees on specific tasks and job techniques and makes available written instructions, reference materials, and supplies
• Maintains data files, supplies, manuals, and electronic data forms for each test project
• Recognized basic problems in data collection techniques and recommends solutions
• Determines and assures that the test data meet project requirements as they relate to the following:  evaluation of technical manuals, identification and adequate description of potential critical problems to ensure further investigation and corrective action is taken
• Determines whether the repair parts, tools, and support equipment are adequate and necessary to support the overall system and design for maintainability
• Support Government test sector/engineer/analyst by coordinating the required data collection support and by performing field work
• Assist Government Data Quality personnel
• Use web-enabled data management systems such as ODIN, ATOM, and VDLS
• Use application tools such as Cognos to query databases and produce reports based on user requirements
• Provide technical guidance, assistance, and closely monitor and direct subordinates. Maintains current files, supplies, manuals and data forms for each test project

Requirements

• Will have a GPA of 2.5 or higher in each individual discipline of math and science and a GPA of 3.0 or higher in High School English or a GPA of 2.5 or higher in College English from either an accredited high school or university. (The minimum high school diploma will not be waived for an equivalency degree)
• Will have six (6) years’ experience in performing data collection of military/non- military equipment and associated maintenance concepts; or an Associate’s Degree in a technical area and four (4) years’ experience in performing data collection of military/non- military equipment and associated maintenance concepts; or a Bachelor’s Degree in a technical area and two (2) years’ experience in performing data collection of military/non- military equipment and associated maintenance concepts
• TRAVEL – May be required to travel on a short notice basis, to CONUS and OCONUS locations
• PERSONAL PROTECTIVE EQUIPMENT (PPE) – May be required to wear the appropriate PPE
• RESPIRATORS – May be required to wear a respirator to protect from potential respiratory hazards.  Personnel issued respirators must be medically cleared and cleanly shaven
• MEDICAL EXAMINATIONS
  • Must be physically able to perform work in conditions of extreme heat and cold, high humidity, blowing sand and dust, working in confined spaces and at heights, and/or walking distances over unimproved terrain while wearing personal protective equipment
  • May be required to obtain a copy of the following exams and tests and provide to the company in some cases prior to starting work in certain areas.
  • May be required a screening when working in certain specialized areas these screenings could be a urinalysis and/or in vivo lung scan and laser eye examinations on a random basis
  • Employees who support the firing missions that are exposed to loud noises which exceed the levels identified in 29 CFR Part 1910.95 shall receive the Audiometric Test
• Must maintain a 100% drug-free working environment
• May be required to operate motor vehicles in accordance with APGR 190-4, APGR 750-2, AR 190-5, AR 385-55, and AR 600-55.
  • All personnel operating Government vehicles, and material handling equipment, shall be licensed in accordance with APGR 385-4, AR 600-55 and Technical Bulleting (TB) 600-2. To operate commercial and administrative (non-tactical) vehicles over 10,000 pounds gross vehicle weight, contractor employees shall possess an OF 346 Operators Permit, US Army Motor Vehicle Operator’s Identification Card. To obtain an OF 346, employees must have a valid state driver’s license and successfully complete a Defensive Driver’s Course.
• May be required to have a medical exam or test prior to working in particular areas
• Required to submit to a urinalysis and/or in  vivo lung scan and laser eye examination on a random basis
• Those supporting the firing mission are exposed to loud noises which exceed the levels identified in 29 CFR Part 1910.95, require pre-placement, annual. and operational audiometric tests
• Must take precautions to avoid contracting Lyme’s Disease when working in grassy and wooded areas on APG
• Must be U.S. citizen and possess a high school diploma
• Able to speak, read, write, and understand English proficiently and be able to clearly and concisely communicate both orally and in writing
• Must be proficient in the use of computers and MS Office Software
• Must be able to obtain and maintain a SECRET security clearance and CAC
• Must possess a valid state driver’s license; may be required to be licensed to operate Government provided vehicles