Caelum

Provides information technology/management, applied science, system engineering, and program management solutions to the Government and commercial customers

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Home » Computer Operator III

Computer Operator III

August 28, 2024

Qualifications.

  • 6 years experience; or possess an Associate’s Degree in Computer Studies or related field and 4 years experience; or a Bachelor’s Degree in Computer Studies or related field and 2 years experience;. Experience must be using industry standard reporting tools such as IBM Cognos, MS Access or Crystal Reports.
  • Familiarity with VDLS and/or VISION ATIRS, Cognos, etc.

Job Description. See job description in SCA Directory of Occupations. Additional responsibilities include the following:

  • Supporting functional users of computer systems by accepting processing requirements, preparing them for execution, and in some cases performing or directing program execution through remote terminals
  • Distributing the products and performing related control processing support duties.
  • Setting up, maintaining, and suggesting improvements to the activity’s test databases, such as the ADACS, RITA, ATIRS, and ODIN for more complex projects
  • Using web enabled data management systems such as VDLS, VISION ATIRS, etc., and application tools such as Cognos, etc., to query databases
  • Working with users and personnel from other agencies involved with or interested in the test results of the system in formulation of requirements that will eventually result in modification to the system
  • Assisting in the development of user guidance (e.g., Data Collector’s Handbook, etc.) and in developing enhancements to existing procedures
  • Safeguarding passwords and access to office computer files and program

Computer Technician III

August 20, 2024

Position Title: Computer Technician III (Forwards)

Security Clearance (Required): Secret

Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8140.01 IAT II) or A+/Network+ (or equivalent DOD Directive 8140.01 IAT I)

Position Description:

  • Required technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals; isolating equipment/system/software malfunctions and restoring failed equipment to good working order; conducting operational checks and replacing defective parts and assemblies
  • Required basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
  • Some experience in with video teleconferencing systems
  • Applying technical knowledge and training to solve routine and complex problems in the maintenance of digital computers, configuration and peripheral components
  • Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
  • Configure and deliver ITR requested on customer Change Orders (COs)
  • While managing Active Directory, tech will be required to approve systems for reimage/ wipe and move to correct system active OU or system deleted OU (When selected for this function).
  • Add new printers/remove unused printers to/from printer server.
  • Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
  • Ensuring proper computer system setup/operation so that end users can accomplish business tasks
  • Receiving, prioritizing, documenting, and actively resolving end user help requests
  • Maintaining knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level
  • Under direct supervision, assisting with network hardware, servers and software installation, troubleshooting and support
  • Maintaining current knowledge of relevant technology as assigned
  • Participating in special projects as required
  • Assisting with Asset Management and Inventory of IT assets
  • Assisting with security vulnerability remediation
  • Proficiency with Anti-virus software / configuration
  • Returning failed equipment to good working order and demonstrating the equipment to the user
  • Working as a team member in the installation, configuration, repair, and maintenance of computer equipment, peripherals, and applications
  • Performing repairs and conducting operational checks, and preventive maintenance service on computer systems, related systems, and office equipment
  • Ensuring timely responses to reports of unexpected malfunctions or failures
  • Documenting all task responses, labor and material usage data as required
  • Working with System Administrators to maintain network
  • Perform other duties as required, which may include:
  • Accomplishing assigned tasks in closely related fields
  • Responding to changes in work schedules and/or locations
  • Supporting other sections on the ITSS contract
  • Participating in formal, on-the-job, and cross-training

Required Education and Experience:

Computer Technician (III) Education and Experience Requirement
Acquired Degree   Experience Range
High School/GED AND ≥ 7 years
Associates in directly related field ≥ 5 years
Bachelors in non-directly related field ≥ 5 years
Bachelors in directly related field ≥ 3 years
Masters in directly related field ≥ 1 years

Relevant education must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.

Help Desk Technician IV

August 9, 2024

Position Title: IT Help Desk Technician IV

Location: Aberdeen, Maryland

Employment: Full-Time (MUST BE A U.S. CITIZEN)

Experience: 10 years w/High School OR 5 years w/BS in IT-related field
plus experience leading a team of 5 or more people in Help Desk operations.

Security Clearance: SECRET

Required Education and Certifications:

  • High School Diploma (Relevant Education can be substituted for experience)
  • CompTIA Security+ and Microsoft Certified Solutions Associate (MCSA) certifications
  • ITIL Foundation strongly desired

Scope:

As part of an on-site Customer Support Team, provide help desk support to the Army Test and Evaluation Command (ATEC) HQ at Aberdeen Proving Ground, MD.

Job Description:

Provide leadership to Help Desk Team providing desktop, software, and peripheral support, release management, password management, and account management for both NIPRNET and SIPRNET customers, including VIP support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate Government management personnel.

Duties and Responsibilities:

  • Deploying IT hardware such as desktop computers, laptops, tablets, monitors and printers; configuring IT hardware to resolve problems
  • Installing/configuring operating system images and specialty software on customer devices.
  • Documenting activities using Trouble Ticket automated software
  • Performing backup and restore of software and data on client compute devices
  • Trouble shooting and resolving client network and wireless issues
  • Testing, analysis and repair of computer system hardware and software malfunctions
  • Deploy interoperable and integrated standard office automation desktop software
  • Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers.
  • Resolve desktop problems via Remote Control; add/delete accounts and reset passwords as needed
  • Identify network problems impacting users and work with appropriate Tier II or III administrators
  • Troubleshoot WIFI and GFE provided broadband devices and VPN connectivity
  • Configure, diagnose, reimage, reload, utilize troubleshoot and repair all AGM MS Windows based laptops and desktops, instant messaging applications, and DoD approved WI-FI and wireless services.
  • Utilize remote tools to connect to remote desktops. Applications include MEMC (previously SCCM).

Payroll / AP Specialist

July 30, 2024

Position/Title:            Payroll / Accounts Payable Specialist

Position Summary:   An exempt position – responsible for performing payroll, accounts payable and other accounting duties in Government Contracting environment at Caelum HQ located in Rockville, MD.

Essential Duties and Responsibilities:

  • Review weekly timesheets for accuracy and posting
  • Prepare bi-weekly payroll
  • Enter/Post Accounts Payable vouchers
  • Prepare Accounts Payable vouchers for payment via check or ACH

Other:

  • Seek out opportunities for continuous improvement
  • Other related duties as assigned.

Education/Experience Required:

  • College degree preferred but not required.
  • Working knowledge of Deltek Costpoint and Time & Expense preferred.
  • Working knowledge of ADP payroll software preferred.
  • Working knowledge and proficiency in MS Office applications
  • Ability to work independently and work with others.
  • Good verbal and written communication skills.

Reporting/Interface Relationships:

  • Reports to Caelum’s CFO located at Caelum HQ, Rockville, MD.
  • Interfaces on a regular basis with company’s employees and managers, HR, and support group members as needed.

Compensation and Other Financial Considerations at Hire:

  • The title is commensurate with candidate’s qualification and experience.
  • Base salary is open, depending upon background and experience of successful candidate.

Contact Information: accounting-careers@caelum.com

An Equal Opportunity Employer:

Caelum is an Equal Opportunity Employer – does not discriminate on the basis of race, color, national origin, military status, gender, religion, age, sexual orientation, political preference or disability in employment or the provision of service.

Disclaimer:

The preceding job description describes the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Cybersecurity Management Specialist

July 25, 2024

POSITION:     Cybersecurity Management Specialist

LOCATION:    Aberdeen Proving Ground, MD

SCOPE:  Serve as a Cybersecurity Management Specialist on a major IT support contract for the Army Test and Evaluation Command (ATEC) at the Aberdeen Test Center (ATC).

RESPONSIBILITIES:

  • Perform cybersecurity assessments and inspections
  • Provide incident response
  • Create/ update/ implement cybersecurity-relevant policies and procedures
  • Develop and interpret cybersecurity plans, policies,
    and procedures (in areas to include but not limited to configuration management, contingency /
    disaster preparation, incident response, account management, access control, media control, etc.

QUALIFICATIONS:

  • Bachelor’s Degree in directly related field; Relevant work experience may be substituted for Bachelor’s degree
  • Possess DOD 8570.01-M certifications meeting the requirements for IAM Level II
  • Relevant experience must be in information security and/or a closely related function, such as IT audit, IT compliance, enterprise risk management, etc.

SECURITY CLEARANCE:

  • Ability to obtain/maintain Top Secret clearance with SCI eligibility is required

Software Engineer

July 25, 2024

Job Title: Software Engineer

Key Responsibilities:

  • Develop and maintain web pages.
  • Utilize proficiency in web development and design software applications.
  • Apply content management techniques such as ColdFusion Application Server Admin, MS Internet Information Server, .Net, SharePoint Portal Online/Power Platform (Power Apps, Power Automate, Power BI), React, Angular JS, Google Analytics, and emerging technologies.

Required Qualifications and Experience:

  • Minimum of 3 years of work experience as an individual contributor.
  • Associate or Technical degree preferred (not required).
  • High School Diploma (HSD) or General Educational Development (GED).
  • Related Web Application certifications.
  • Information Assurance Technician Level 2 (IAT 2) certification.
  • Secret Clearance is required.

Preferred Qualifications and Skills:

  • Knowledge of Microsoft SQL Server stored procedures, functions, and T-SQL.
  • Knowledge of Ansible, Fixanator, Builder, and Selenium for automated testing.
  • AWS product knowledge is a plus.
  • Development experience in Visual Studio IDE.
  • Knowledge of DevSecOps pipelines and Git is a plus.

Location:

  • Onsite at the Army War College, Carlisle, Pennsylvania.
  • Some remote work allowed on a case-by-case basis, with a proposed schedule of 3 days on-site and 2 days remote.

Cloud Engineer

July 25, 2024

POSITION: Cloud Engineer

LOCATION: Carlisle, PA

SCOPE: Serve as a Cloud Engineer on a major IT support contract for the Army War College (AWC).

RESPONSIBILITIES:

• Responsible for planning, designing and deploying cloud-based solutions and providing maintenance and support
• Specialize in delivering cloud-based architectures and applications
• Design computer security architecture and develop detailed cyber security designs. Develop, execute, and track performance of security measures to protect information.

QUALIFICATIONS:

• Assoc-Tech degree preferred
• IAT-2 (Security+)
• 4 years of work experience

SECURITY CLEARANCE:

Ability to obtain/maintain Secret clearance is required

Asset Management Analyst

July 22, 2024

Position Title: Asset Management Analyst

Security Clearance (Required): Secret (Deal Breaker)

Position Description:

• The Analyst will assist the Headquarters, Army Materiel Command (HQ AMC) to always ensure 100% property accountability for all HQ AMC IT equipment, materiel, supplies, and software by conducting inventories, maintaining accountability utilizing Global Combat Support System-Army (GCSS-Army) as the systems of record, and performing subsequent cyclic inventories as required by regulation.
• The Analyst will track the location of HQ AMC Information Technology (IT) equipment, maintain automated lists of IT equipment, track warranty and maintenance agreements to ensure proper repair of equipment, and verify and receive IT equipment.
• The Analyst will perform asset management in accordance with (IAW) applicable Army regulations and HQ AMC and HQ AMC G-6 (CIO) policies and guidance by adhering to AR 710-1, Centralized Inventory Management of the Army Supply System; AR 710-2, Supply Policy Below the National Level; AR 710-3, Inventory Management Asset And Transaction Reporting System; AR 710-4, Property Accountability; AR 735-5, GCSS-Army End User Manual Plus (EUM+); Property Accountability Policies; and DA PAM 735-5, Property Accountability: Financial Liability Officer’s Guide.
• The Analyst will provide on-site asset management for the HQ AMC G-6 (CIO) for the IT-related equipment inventory of nonexpendable and durable Government equipment, supplies, material.
• The Analyst will electronically prepare required documentation; print out and obtain Hand Receipt Holder (HRH) signature for actions described above, input the information into the appropriate database; and maintain records of sub-hand receipts, as required, for the duration of the length of time the HRH has ownership of the property.
• The Analyst will facilitate HQ AMC’s needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• The Analyst will perform market research and analysis to identify savings opportunities for renewals, software licensing, and services and support HQ AMC and subordinate command’ acquisition processes to obtain identified savings. The Analyst will review existing contracts and proposed requirements documents to maximize value creation and minimize costs for software licensing, maintenance, and service offerings. The Analyst will communicate through email, individual interviews, group meetings, and presentations to end users, management, developers, and vendors to collect this information.
• The Analyst will collect and maintain software information in a database format to assist the HQ AMC customer with budgeting, software compliance & inventory, contracts, and costs. The Analyst will assist in the development of reporting processes to address HQ AMC IT management requirements for software management decision support. The Analyst will respond to requests from HQ AMC end users, managers, developers, and team members for specific IT Software Asset Management data information.
• The Analyst will support the HQ AMC customer in developing and implementing techniques, best practices, and procedures for licensing administration in a manner that best protects HQ AMC.
• The Analyst must have strong familiarity and technical competence with license management software and knowledge of license terms and conditions for use for products such as and not limited to Microsoft Server/Database Products, Oracle products, and VMWARE products.
• The analyst must have superior organizational, analytical, written and oral communication skills; possess the ability to prioritize and multi-task in a fast-paced environment; interact at all levels in the chain of command; work independently with minimal supervision; work in a team-based, highly collaborative environment; and work well under pressure and around tight deadlines.
• The analyst must have working knowledge and experience with the MS Office applications suite (Word, Excel, PowerPoint, and Access). For example, the analyst must be able to create and use pivot tables in Excel; create and run data queries and reports in Access; create, edit, and format Word documents; and develop or modify PowerPoint presentations including text, graphics, and data tables.

Required Education and Experience:

Bachelor’s degree with 5 years of related experience, or

Associate’s degree with 7 years of related experience, or

No degree with 9 years of related experience

3 or more years’ experience with GCSS-Army (Deal Breaker)

Computer Technician II (Maintenance)

July 18, 2024

Position Title: Computer Technician II (Maintenance)

Security Clearance (Required): Secret (Deal Breaker)

Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) or A+, or Network+ (or equivalent DOD Directive 8570.1 IAT I) (Deal Breaker).

Position Description:

The Computer Technician II supports the OTC mission at Ft. Cavazos, TX by:

  • Experience/technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals, isolating equipment/system/software malfunctions and restoring failed equipment to good working order, conducting operational checks and replacing defective parts and assemblies
  • Knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
  • Technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals
  • Isolating equipment/system/software malfunctions and restoring failed equipment to good working order
  • Conducting operational checks and replacing defective parts and assemblies
  • Applying technical knowledge and training to solve routine and complex problems in the maintenance of digital computers, configuration and peripheral components
  • Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
  • Configure and deliver Individual Training Requirements (ITRs) requested on customer Change Orders (COs)
  • Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
  • Ensuring proper computer system setup/operation so that end users can accomplish business tasks
  • Receiving, prioritizing, documenting, and actively resolving end user help requests
  • Assist other technicians when they are unable to repair equipment in the field.
  • Ability to disassemble/reassemble laptops, computer, monitors, printers etc. for the purpose of repair
  • Contact warranty support for repairs when and where available
  • Returning failed equipment to good working order and demonstrating the equipment to the user
  • Ensuring timely responses to reports of unexpected malfunctions or failures
  • Submit purchase request for damaged equipment repair and or missing parts
  • Prepare unrepairable/obsolete ITRs for DRMO excess
  • Perform HDD/media degaussed/destruction with proper documentation
  • Maintaining knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level
  • Assisting with network hardware, servers and software installation, troubleshooting and support
  • Maintaining current knowledge of relevant technology, as assigned
  • Participating in special projects, as required
  • Assisting with Asset Management and Inventory of IT assets
  • Documenting all task responses, labor and material usage data as required
  • Working with System Administrators to maintain network resources

Required Education and Experience:

High School/GED AND ≥ 5 years’ experience, OR

Associates in directly related field AND ≥ 3 years’ experience, OR

Bachelors in non-directly related field AND ≥ 3 years’ experience, OR

Bachelors in directly related field AND ≥ 1 year experience, OR

Masters in directly related field AND ≥ 0 experience

Relevant education must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc.

Help Desk Specialist II  

July 17, 2024

Help Desk Specialist II

Location: Onsite at Government facility at Redstone Arsenal, Huntsville, AL 35808

Job Details:

Job Title: Help Desk Specialist  II (IT Certified Professional)

Location: Redstone Arsenal, Huntsville, AL 35898

Clearance Level: Active DoD – Secret (Must Have)

Required Certification(s): A+ or Security + or Network+ (Must Have)

SUMMARY:

The Office of the Chief Information Officer (OCIO) provides Information Technology (IT) support to PEO MS which is a Continental United States (CONUS) organization. The OCIO provides centralized life cycle management, direction, guidance, and support for the acquisition, sustainment, maintainability, supportability, and implementation of the PEO, Information Mission Area (IMA). PEO MS is an approved Data Center providing hosting to multiple organizations, Cloud Infrastructure as a Service (IaaS) and Cloud Platform as a Service (PaaS) throughout the US Army Acquisition community.

DUTIES:

  • PEO MS end user support, ticket response, resolution, and escalation for apps/SP.
  • Respond to inquiries from computer users and assist in resolving IT problems.
  • Diagnose computer hardware and software issues.
  • Respond to telephone calls and utilize the automated service desk to assist customers with computer/software problems.
  • Diagnose the nature of the problem and walk the customer through the problem-solving steps.
  • Provide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting.
  • Be proficient in the software and hardware used by the government.
  • Be able to readily provide guidance and resolve issues.
  • Provide technical assistance support services, including receiving, logging, routing, resolving trouble calls, and follow-up reporting.
  • Operate and provide technical assistance on computer equipment, including desktops, laptops, portable computers, high-speed printers, scanners, plotters, printers, and other specialized computer equipment.
  • Provide reporting that includes metrics, such as number of calls, types of calls, resolution times, trend analysis, and other data that will assist the government in managing the Service Desk and assisting customers.

Education:

  • High School Diploma
  • 2 years’ experience

Technical Certifications:

  • A+, or Security +, or Network+

Non-Technical Skills:

  • Good communicator, professional, strong multi-tasker.
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